Try-at-home-details

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Frequently Asked Questions

Reach us Mon-Sun (All Days) between 10am - 7pm on +91 9811899266 (Helpline) or write to us for any queries at info@nimiraa.com

What is Try at Home?

Try at Home is a service that you can avail to try our designs in the comfort of your home. It is a free service, with absolutely no obligation to buy. All you have to do is pick your favourite designs, and schedule an appointment as per your convenience.

Which are the cities in which this service is available?

We are only available in Delhi NCR.

Is the Try at Home service free?

No, the Try at Home service is not free. Nimiraa charges a basic amount of ₹5,000 to ensure that the customer is a serious buyer. However, paying this amount does not create any obligation to purchase.

If, after the Try at Home service, you decide not to proceed with the purchase of any of our products, the entire amount of ₹5,000 will be refunded without any deductions.

Which products can I try?

You can try all products available on the website. The minimum requirement for “Try at Home” is 2 products, and the maximum number of products currently allowed is 5.

How many products can I try?

You can select up to 5 products for Try at Home. The minimum is 1 product, and the maximum is 5 products. please contact us on 9811-899-266, and we will help you with it.

What is the process of Try at Home after I make the payment?

As soon as you make the payment for Try at Home on our website, one of our team members will contact you to schedule an appointment. We will confirm your availability over WhatsApp based on the schedule and time slot you have selected. Once your availability is confirmed, we will arrange for our agent to visit your home and show you the selected products.

How will you send me the products for trial?

Our Try at Home consultant will visit your location to show you the designs, at a time and place that is convenient to you.

Can I request for a Try at Home at my office?

Absolutely! You can request for the appointment to take place at your office, or any other indoor location.

What if the date or time slot convenient to me is not available?

In such cases, we request you to contact us on 9811-899-266 , and we will try to arrange the appointment as per your convenience.

After trying on the products at home, can I place the order immediately?

Yes, if you would like to purchase any of the designs you tried, you can place an order on the spot with our Try at Home consultant.

Are all the jewellery sent for the Try at Home appointment made of real gold?

Yes, the jewellery we send to your home for trial is crafted with real 9K gold and diamonds. If you place an order after the trial, you will receive the certificate of authenticity too.

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